faqs

Is a Monster Energy account required to get gear?

Yes, you must create a Monster Energy account and upload your qualifying receipt(s) to redeem your points.

What happens to my Monster Energy account when the program has ended?

The Monster Energy account is only for the Monster Energy Gear promotion

What is the promotional period?

The Monster Energy Gear promotion will run May 1 – August 31, 2024.

What is the last day I can redeem my points?

You must redeem your points by 11:59pm PST November 30, 2024 for qualifying purchases made between May 1 – Aug 31, 2024.

Are all Monster Energy products accepted for this promotion?

Yes, all Monster Energy, Monster Ultra, Monster Java, Monster Hydro, Juice Monster, or Monster Rehab products will be accepted.

Will there be restocks of the items once they are sold out?

Monster Energy Gear is while supplies last, so get it before it's gone.

How many points do I need to redeem for each item?

Required points vary per item. Please refer to T&C’s for specific amounts of points required per item.

Are these items available for purchase?

No, Monster Energy Gear items are only available through point redemption.

Do I have to upload a photo of my receipt before placing an order?

Yes, but you must create an account then upload a photo of the receipt prior to placing your order.

Can I upload a receipt from an online purchase?

Yes, for online orders, please submit receipt including store name, items purchased with price, order date, order total, and confirmation that order has been delivered

Can I upload a receipt from a buy online pick-up in store purchase?

Yes, for any buy online pick-up in store orders, please submit receipt including store name, items purchased with price, order date, order total, and confirmation that order has been picked up and or delivered.

How many points is each Monster Energy can worth? Are multipacks included in the promotion?

Each can is worth 1 point. If you purchase a multipack you will be rewarded based on the number of cans that are in the multipack. (ie: 4 pack = 4 points)

Can I place order over the phone?

No, all orders must be made through our website: www.monstergear.monsterenergy.com

How long will it take my account to be credited after uploading my receipt?

Your account will be credited within 48 Hours of uploading your receipt.

How much is shipping and handling?

You are not responsible for pre-paid shipping and handling costs per Monster Gear item.

Is there a limit of the number of items I can order?

Yes, limit per items vary. Please check T&C’s for specifications.

When will I receive my order?

Please allow approximately ten (10) to twelve (12) weeks for delivery after your valid online order is placed.

Can I return or exchange my items?

No, this is a limited time offer, so unfortunately, we cannot accept returns or exchanges.

Can items be shipped to a PO Box or APO/FPO/DPO?

No, we do not ship to PO Box or APO/FPO/DPO. You must enter a physical address with the 50 U.S. states or Washington D.C.

Will unused points remaining on my account after the promotion ends roll over to a future promotion?

Points not redeemed for Monster Gear items by November 30, 2024 will be forfeited and will not be returned to you or credited to any future promotions.

Can tabs be redeemed for points?

No, points are only awarded by receipt uploads of qualifying purchases between the promotional period.

Questions? Contact us.

Consumer relations: 1-855-488-1212